Consumer Policy

In Relation To Teeth Whitening at Dublin Vitality Centre

Consumer Rights Policy

Relating To Service & Products Purchased From Dublin Vitality Center®

Teeth Whitening at Dublin Vitality Center® is also referred to as Naturally WhiteTM or Smile WhiteTM or Vitality Living Method®

Vitality Living Method® is a registered trademark relating to all treatments and services offered at Dublin Vitality Center® including but not exclusive to teeth whitening, diathermy, colonic hydrotherapy, liver coffee enemas, microdermabrasion, skin needling also known as derma pen or derma needling or mesotherapy or other, food intolerance testing, inchloss detox express, V-Mat Device, V-Mat Bio Amethyst Thermotherapy, colonic hydrotherapy training, personal training and other service or product promoted by Dublin Vitality Center® or any other name relating to it through any medium.

As a provider of teeth whitening, diathermy, colonic hydrotherapy, liver coffee enemas, microdermabrasion, skin needling also known as derma pen or derma needling or mesotherapy or other, food intolerance testing, inchloss detox express, V-Mat Device, V-Mat Bio Amethyst Thermotherapy, colonic hydrotherapy training, personal training and any other service or product promoted by Dublin Vitality Center® or any other name relating  to it, the company operates a clear and established consumer rights policy which is outlined in this document for your protection.

In accordance with the sale of goods act 1980, the consumer is obliged by law to make themselves familiar with their rights and obligations in relation to all treatments provided by Dublin Vitality Center® .

The treatment named teeth whitening offered at Dublin Vitality Center® under the names Naturally WhiteTM or Smile WhiteTM is designed to offer a whiter smile through the application of non peroxide based products in accordance with EU regulation October 2012.

The treatment named teeth whitening offered at Dublin Vitality Center® under the names Naturally WhiteTM or Smile WhiteTM does not contain bleach and therefore will remove surface stains such as tea, coffee, red wine and dark foods only resulting in teeth which are naturally looking and cleaner. The treatment is for those who wish to achieve subtle whitening results without sensitivity and not for those who are seeking unrealistic or dramatic white results. Dublin Vitality Center® will not bleach, remove flourosis, plaque or calcification or perform any dental proceedure including to change the natural colour of enamel with bleach.

In the event that the customer is not satisfied with the results achieved during any skin, detox , teeth whitening or any other treatment, they have the right to air their dissatisfaction in writing. In accordance with the sale of goods act 1980, Dublin Vitality Center® does not offer refunds or additional treatments in any circumstances without exception. Results cannot be guaranteed to be consistent due  to variables outside the control of the provider.  By entering into business with Dublin Vitality Center®, the buyer accepts this.

As per the Sale Of Goods Act 1980 ,Dublin Vitality Center® is not obliged to offer refunds or additional complimentary services products or treatments on any other treatment or product or voucher in any case without exception.

Dublin Vitality Center is not obliged to enter into any discussion relation to any refund once the service or product has been consumed. This includes vouchers and all other products and services sold by Dublin Vitality Center® .

All emails and phone calls may be recorded. Any persistent emails or phone calls that are considered aggressive, bullying , demanding, threatening  or unreasonable will be taken very seriously and may be deemed as harassment which may result in prosecution or reported to an Garda Siochana.

Anti-Bullying Policy

Dublin Vitality Center® operates a strict anti-bullying policy and any such attempt to bully or make unreasonable demands, harass, threaten or slander may result in prosecution.

Any contact made to Dublin Vitality Center® after the items included in this document have been explained or furnished in writing or posted publicly online may be considered unnecessary and therefore deemed as harassment. This may result in prosecution or may be reported to an Garda Siochana.

Under the Defamation Act 2009, any malicious material  or threat to defame,online, via email or via telephone or verbally relating to Dublin Vitality Center® may be investigated and may be considered slander or defamation. This may result in criminal prosecution, a criminal record, the search of devices, email accounts or social medial accounts by an Garda Siochana as examination of evidence.

Any behaviour or language or communication deemed unreasonable, inappropriate , threatening or excessive issued to Dublin Vitality Center®  will be examined . Dublin Vitality Center® reserves the right to cease communication on any issue that is considered closed.

Under the Non Fatal Offences Against the Person Act 1997 and the Offences Against the Person Act 1861, Dublin Vitality Center® staff reserve the right to refuse to communicate or provide service to any customer or representative deemed to be behaving inappropriately, unreasonably or threatening or under the influence of alcohol or drugs or who is uncooperative, violent or who does not  comply with the required policies and procedures as set out by Dublin Vitality Center®.

Those who arrive late or who do not offer at least 24 hours cancellation time in advance of treatments may be charged for the treatment in full by deduction from their credit  card. Any voucher or complementary treatment is null and void if 24 hours cancellation time is not provided to Dublin Vitality Center. Emails and texts or leaving messages on answering machines may not guarantee your notice of cancellation is received. You must call and speak to a representative to ensure your message has been received.

Dublin Vitality Center® reserves the right to amend any policy, information, marketing , online or other to or any other information relating to any product or service provided by Dublin Vitality Center at any time. Historic promotions or special offers will not be accepted. Dublin Vitality Center® cannot accept historic promotions appearing on any website other than www.dublinvitaltycenter.com

Vouchers and deposits and payments are non refundable without exception and no discussion will be entered into.

Treatments prescribed or provided by any doctor at Dublin Vitality Centre remain exclusively between patient and doctor. All normal doctor/ patient practices and standards apply. Any associated issues or after affects arising  from any treatment prescribed  directly or indirectly remain the responsibility of the assigned doctor. Direct contact details for the prescribing physician will be provided on request. All forms and records are filed and kept by the prescribing doctor and not by Dublin Vitality Centre.

This policy is in line with consumer rights and with the sale of goods act 1980